ACT•1's Commitment to Excellence

ACT•1 values you and your business. Our commitment to quality has evolved into a system called Total Quality Management (TQM).
TQM services include:

Guarantee of Response Time - We will contact you within 30 minutes of receiving your requisition to give you the status of our search efforts.
On-Call Service - Our staff is available to you 24 hours a day, seven days a week.

Cast On-Call - We can develop and maintain a pre-screened pool of qualified candidates ready to meet your staffing needs.

Performance and Satisfaction Surveys - We seek feedback from both your managers and our assigned employees regarding quality issues.

Quality Review Meetings - We conduct regular status meetings to review the quality of our performance.

Online Management Reports - Customized reports help you track your staffing costs and employee usage.

TQM Programs

ISO 9001 Certification

Quality Metrics Program

ACT•1 Personnel Services has been performing as a direct-hire and temporary staffing agency since 1978. ACT•1 Personnel has become the largest certified woman-minority-owned staffing and e-business workforce management firm in the United States, with more than 70 branches located nationwide.

Talent acquisition technology and management services. Increasing efficiency and decreasing liability and overhead costs associated with human capital management.